Education

We understand that an effective three-way communication path between an educational establishment, its’ parents and pupils is imperative for building successful relationships and a smooth running operation. To help you in this quest we have developed Maximiser OS for Education.

The Splicecom’s Maximiser OS based PBXs offer tools specifically designed for schools. Their advanced messaging features ensure that telephone calls can be managed effectively, therefore, improving school/college/university performance indicators.

Features include;

  • Integrates with your Management Information System/School Improvement System
  • Works with Capita SIMS and WCBS PASS
  • Utilises Navigate CRM
  • Provides Click to Dial direct from your records, with preview of caller details, plus choice of manual and automatic Screen Pop for incoming calls
  • Education Attendant
  • Allows Parents to self route to the relevant department e.g. Absenteeism
  • Program in advance annual Out Of Hours settings e.g. Inset day
  • Ability to Re-record Education Attendant messaging
  • Specific Department messaging during busy periods e.g. Absence Line
  • Import School Directory
  • Identify incoming calls from Parents by name
  • Simple click and dial telephone numbers from the School Directory
  • Absence Line calls display Parent details
  • Vision Management reports on Parent call history
  • Management and monitoring reports
  • Call Management – Monitor call charges and Parent Call Handling Performance levels
  • Call Recording – Protect staff by recording telephone conversations
  • Live Wallboards/Dashboards – Show missed calls and voicemails in the office and/or staffroom
  • Integration with Staff wireless devices
  • DECT or SIP WiFi handset solutions
  • iPhone/Android and iPad/Android tablet Integration
  • Bully Line
  • Allows the reporting of bullying by depositing a message which allows the callers voice pattern to be modified
  • Deployment available on legacy voice and data cabling
  • Analogue Phone functionality enhanced by PC software
  • SIP and ISDN trunk connectivity
  • Capital Expenditure (CAPEX) or Operational Expenses (OPEX)/Lease Rental payment options

 

All Splicecom solutions are supplied, installed and maintained by a Splicecom Solutions Expert - a company specifically trained in the Education sector.