The Remote Call Control page is used to turn on Microsoft Lync Client integration (an extra license is also required). The integration allows Remote Call Control of a user’s physical handset using the Microsoft Lync client software even when the telephone system does not natively support Microsoft Lync. The integration also allows a person’s extension status (i.e. whether or not they are on a call) to be published to Lync users.

Add button: To add a rule, click the ‘Add’ button and enter a Regular Expression in the ‘Match’ and ‘Replace’ boxes. To test the rule, enter a telephone number in the ‘Test’ box and review that the result is as required. Rules defined here will take precedence over rules defined elsewhere.

Edit button: The rules that have already been created can be administered from this page by selecting them in the list and clicking the ‘Edit’ button.

Remove button: To delete a rule, select it from the list and click on the ‘Remove’ button.

Search: You can search for listed rules by entering text into the ‘Search’ box. The search function looks through the information in the item list.