Microsoft Teams

Microsoft Teams Call


Direct Routing

Enhance your Microsoft Teams deployment with Splicecom's SelectVoice platform. Microsoft are expanding the Teams API and interoperability with Teams, enabling Splicecom to deliver a wider choice to Teams customers.

By connecting Teams Direct Routing to SelectVoice, Teams users can make external PSTN calls via the SelectVoice SIP trunks and take advantage of lower call rates and bundles. Teams users can also communicate internally with SelectVoice users.

Feature/Application Comparison Table

Feature MS Teams (PBX) Splicecom SV1000 (PBX) Teams Call (Hybrid)
Send and receive internal calls between both device types
Internal CLI on call set up
Dial PSTN numbers via SV1000 SIP trunks
Microsoft Calling Plans

Reseller Call Bundles

SV Call Bundles
Receive DDI calls
Receive SV1000 Departmental/Group Calls
Requires SV Virtual or IP-M licences with call forward set to each Teams Client.
Department call appearance on device
Not recommended for ALL ring hunt groups. Only presents SV Dept name if actual CLI presented is from an unknown Teams Contact – Teams limitation
Navigate Pro Partner NA
Personal Call History
Department Call History
Contacts look up
System, Outlook via Nav Pro
Hold/Consult/Transfer
MOH to caller
Teams

SV1000

Teams
DND
Does not indicate to Teams Users

Does not indicate to SV Users
Park/Pick Up
Visual Park by name, BLF & ** Commands

For calls via SV requires ** commands
User Call Forward to Teams Client from SV NA
All/Personal/Dual Ring (Desk Phone & teams Client)
NA
Reporting
3rd Party
Live Wallboard
Vision Recording
3rd Party

Trunk side only
CRM Integration
Navigate CRM
Click to Dial
Nav Pro/Nav UC
Call Centre Agent
Connection to analogue devices, Tannoy NA
Multi Media Conversations with Reports & Wallboard
Vision Multi Media non Voice

Collaboration

SelectVoice's Teams desktop integration enables SelectVoice Users who have Teams as a video and collaboration tool to access Teams Contacts, click and dial from Teams Contacts, Dial from Outlook and display their SelectVoice user presence within Teams, when making calls via their SelectVoice device.

Vision Business Management is an embedded SelectVoice reporting application that provides reports on internal calls between Teams and SelectVoice users and Teams users making/receiving external PSTN calls. Vision Record enables PSTN calls made to and from Teams users, via the SelectVoice Platform, to be recorded.

Video

Splicecom provides a wide-range of Teams Video Conference solutions for Meeting Rooms, that are tailored for various room sizes and the type of video/collaboration required. Teams users looking to break away from PC client/headest working can also take advantage of Splicecom's range of Yealink's fully certified Desk Phones for Teams.

View/Download SV & Teams PDF