WARNING: Fetching data from Active directory will remove or overwrite the existing users’ data in the Navigate UC Server or, if you set integration to Send data, it will remove or overwrite the data within the Active Directory to match the records in the Navigate UC Server.

1. REVIEW which approach you want to take before carrying out this integration. Remember, synchronisation can occur in either direction but only in one direction at a time.

2. Don’t forget to activate Active directory integration for existing users if you want to copy their existing settings to Active Directory or you want to update their settings from Active Directory (this will also avoid creating duplicate users). Although the direction of synchronisation can be set by user, for ease of administration it is strongly advised that the same direction is set for each user. The setting can be edited for all users simultaneously by highlighting all users in the “Users” option under the “Enterprise” tab and selecting Edit. We strongly advise that data is always added or modified from either the Navigate UC Server or Active Directory. That is, choose a master database.

3. The number of Navigate UC Active Directory licenses installed needs to be equal to or greater than the total number of users defined in Active Directory. Where there are less licenses, the number of users downloaded will be restricted to the number of Active Directory licenses on the Navigate UC Server. The actual users downloaded cannot be defined.

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Configuring Active Directory integration permits the synchronization of data with Microsoft ® Active Directory (AD) so that a user’s name and associated telephony and department data can be ‘pushed’ into AD or ‘pulled’ from AD. The following fields are mapped between AD and Navigate UC PC Client: (AD) Display Name -> (Navigate UC) Name (AD) Department -> (Navigate UC) Department (AD) Telephone number -> (Navigate UC) Deskphone field (AD) Telephone number other -> (Navigate UC) DDI field Navigate UC automatically picks the shorter number as the Deskphone number and the longer number as the DDI number. If only one number is set Navigate UC checks if the number is longer than 6 digits; if it is, it will populate it in the DDI field or, if not, will populate it in the Deskphone field. (AD) Mobile - > (Navigate UC) Mobile extension field (AD) Mobile other -> (Navigate UC) Mobile field Navigate UC automatically picks the shorter number as the Mobile extension and the longer number as the Mobile number. If only one number is set Navigate UC checks if the number is longer than 6 digits; if it is, it will populate it in the Mobile number field or, if not, will populate it in the Mobile extension field. (AD) IP phone -> (Navigate UC) Softphone field (AD) IP phone other - > (Navigate UC) Home field To configure the AD integration, enter the name or IP address of the AD server into the ‘AD Domain’ text box and enter the credentials for a user that has sufficient rights to read from and write to AD into the ‘Username’ and ‘Password’ text boxes. Any changes made to the users on the Navigate UC Server (assuming that the integration is set to ‘Send data to AD’) will take effect immediately. Any changes made to the users on the AD Server (assuming that the integration is set to ‘Fetch data from AD’) may take up to one hour to update the records on the Navigate UC Server. To avoid this delay, click the “Force now” button within the Active Directory Integration tab.